Privacy Policy

Privacy Policy – ZIPYCART TECHNOLOGIES PVT LTD

Last Updated: February 2026

Zipycart: Delivery in 24hrs (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and safeguard information when you use the Zipycart platform, website, mobile application, logistics services, and SaaS tools (collectively, the “zipycart: Delivery in 24hrs”).

By using Zipycart, you agree to this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect:

Full name

Phone number

Email address

Shipping and billing address

Payment-related details (processed securely via third-party gateways)

Business details for sellers (GST, company name, bank details, etc.)

b) Usage & Technical Data

Automatically collected data may include:

Device information

IP address

Browser type

App usage behavior

Order history and transaction data

Cookies and tracking technologies

c) Seller & Transaction Data

For sellers and D2C brands, we may collect:

Product listings and pricing

Inventory and fulfillment data

Return and refund records

Fraud-risk indicators

2. How We Use Your Information

We use collected data to:

Provide and operate the Zipycart platform

Process orders, payments, deliveries, and returns

Enable logistics and fulfillment services

Prevent fraud, fake orders, and refund abuse

Improve platform performance and analytics

Communicate service updates, offers, and support

Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell personal data.

We may share information only with:

Logistics and delivery partners for order fulfillment

Payment gateways for secure payment processing

Technology and analytics providers supporting platform operations

Government or legal authorities when required by law

Sellers, only as necessary to complete transactions

All partners are required to maintain data confidentiality and security.

4. Cookies & Tracking Technologies

Zipycart uses cookies and similar technologies to:

Remember user preferences

Improve website/app performance

Analyze traffic and behavior

Enhance fraud detection

Users may disable cookies in browser settings, though some features may not work properly.

5. Data Security

We implement industry-standard security measures including:

Encrypted data transmission

Secure payment processing

Access control and authentication

Fraud monitoring systems

However, no online system is 100% secure, and users share information at their own risk.

6. Data Retention

We retain personal and transaction data only for:

Operational needs

Legal compliance

Fraud prevention and dispute resolution

Data is deleted or anonymized when no longer required.

7. Your Rights

Depending on applicable laws, users may:

Access their personal data

Request correction or deletion

Withdraw consent for marketing communications

Request account closure

Requests can be made through the contact details below.

8. Children’s Privacy

Zipycart is not intended for users under 18 years.

We do not knowingly collect data from minors.

9. Third-Party Links & Services

The platform may contain links to third-party websites or services.

Zipycart is not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy periodically.

Continued use of Zipycart after updates means you accept the revised policy.

11. Contact Us

For privacy questions or data requests:

Zipycart Privacy Team

Email: zipycart6gmail.com

Phone: +91-9441776165

Address: Hyderabad, LB Nagar