Shipping Policy

Shipping & Delivery Policy – ZIPYCART TECHNOLOGIES PVT LTD

Last Updated: February 2026

This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered through the Zipycart platform (“Platform”).

By placing an order on Zipycart, you agree to the terms outlined below.

1. Order Processing Time

Orders are typically processed within 24 hours after successful payment confirmation.

Processing time may vary based on:

Seller location

Product availability

Order volume or peak sale periods

Fraud-prevention verification checks

Orders are not shipped on certain holidays or non-working days, depending on seller or logistics partner operations.

2. Shipping Coverage

Zipycart aims to provide broad delivery coverage across India through:

Third-party courier and logistics partners

Local last-mile delivery networks

Warehouse or ghost-store fulfillment centers

Delivery availability depends on PIN code serviceability.

3. Estimated Delivery Timelines

Typical delivery timelines:

Metro cities: within just 12hrs

Tier 2 & Tier 3 cities: within just 24hrs

Remote or rural areas: within just 24hrs

These timelines are estimates only and not guaranteed.

Delays may occur due to:

Weather conditions

Transport disruptions

Government restrictions

High order demand

Incorrect shipping details provided by the customer

4. Shipping Charges

Shipping fees may vary depending on:

Product weight and size

Delivery location

Seller policy

Promotional offers or free-shipping campaigns

Applicable shipping charges will be clearly shown at checkout before payment.

5.Same day or 24hrs in Delivery

Some locations may offer:

Same-day delivery

within just 24hrs express shipping

Eligibility depends on:

Inventory availability in nearby fulfillment centers

Order placement time

Serviceable delivery PIN code

Additional express delivery fees may apply.

6. Order Tracking

Once shipped:

Customers receive a tracking ID and delivery updates via SMS, email, or app notification.

Real-time tracking depends on logistics partner integration.

If tracking details are delayed, customers may contact Zipycart Support.

7. Delivery Attempts

Delivery partners may make multiple delivery attempts.

If delivery fails due to:

Customer unavailable

Incorrect address

Refusal to accept order

the order may be returned to the seller or warehouse and handled according to the Refund or Cancellation Policy.

8. Damaged or Missing Shipments

If an order arrives:

Damaged,

Tampered, or

Incomplete,

customers should:

Report the issue within the allowed return window within just 24hrs

Provide photos or proof, if requested.

Resolution will follow the Return and Refund Policies.

9. Risk & Ownership

Product ownership transfers to the customer upon successful delivery.

Zipycart is not liable for loss or damage after confirmed delivery, except where required by law.

10. Logistics Delays & Liability

Zipycart coordinates shipping through third-party logistics providers and is not responsible for delays caused by:

Courier disruptions

Natural events

Regulatory actions

Unforeseen operational issues

However, Zipycart will make reasonable efforts to support resolution.

11. International Shipping (If Enabled in Future)

International delivery, if offered, will include:

Additional shipping fees

Customs duties or taxes payable by the customer

Longer delivery timelines

(Currently may be limited or unavailable.)

12. Contact for Shipping Support

For delivery or tracking assistance:

Zipycart Support Team

Email: zipycart6@gmail.com

Phone: +91-9441776165

Support Hours: within just 24hrs